They dont take care of existing customers.
A new store owner purchased the business and implemented a $20 activation fee. That's right $20 to press a few buttons and make a phone call. They also tell you that it is mandatory for them to activate it. Also service has gone downhill since the previous manager was replaced. Honestly at this point it's worth paying extra for verizon.
Look out Verizon!
Sheri knew her stuff!
I would give it negative stars if I could. I have a brand new phone that the guy factory reset and now it wont unlock at all and the email he put in must have been put in wrong because it wont do anything and the joker told me it was my fault and they don't replace or unlock phones.. I had not even left the building with the phone. He called a lady named Sherri and she said oh well too bad. I should have dropped Boost then.. But stupid me I went in to this location again to replace my granddaughters broken phone. I was looking at phones and asked to see 3 phones. as we were talking to each other the guy butted in and stated " oh and there is a 25.00 activation fee. I said that I just wanted to purchase the phone we could activate it at home. He said well then you pay 169.99 not the 79.99 price because we need to make our commissions. I have been a boost customer for well over 10 years and I pay for service on 2 lines. I have bought many phones from boost and never been charged to activate a new phone to an existing line. GOOD BYE BOOST in Prescott Valley I will take my business elsewhere.
I've been to countless phone stores over the years, and nobody has taken such good care of me... So happy to have found this place...
This may very well be the best Mobil phone store in the Universe!
A few months later... Sherry is gone now, but the new girl working there is also very nice...:)
Off the beaten path, hard to find. One employee, inexperienced. Left with no purchase.
Boost Mobile Premier Store is a US Store based in Prescott Valley, Arizona. Boost Mobile Premier Store is located at 7485 E 1st St Ste A, Prescott Valley, AZ 86314, USA.
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