BED Bugs!!!!Booked a two night stay with family. Check in was good. We got room 218. Room smelled like smoke (cigarettes and chemicals).
Don't trust this place with your credit cards!
Not a terrible place, but oddly enough the power outlets are ridiculously bad. They won't hold a plug at all. I've never encountered this before, and I don't even know how that happens. Had to get creative to charge my phone.
Apparently the name has changed to GreenTree Inn from the former Arizona Inn. Hopefully, the property is under new ownership and management, but don't count on it.
They charged $102 three days in a row!!!
The Manager was notified of our serious complaints the following morning but his response was, apparently, the Arizona Inn salute... a shoulder shrug... with "we apologise". It's too bad there isn't space here to enumerate all of the problems.
Absolutely the worst managed hotel in memory. Understaffed, and the housekeeping is pathetic.
They ran my American Express card anyway!
Staff at hotel refunded money, then said usually it's a mis~ diagnoses. This hotel is dirty despite the good reviews. Pretty sure bed bugs are common at this location.
I never stepped foot on the property.
Went to tuck my child into bed pulled sheets and out came two bed bugs. Also found another bed bug in bathroom floor. We packed up middle of night and went to another hotel very inconvenient! Never have I had issues at hotels with bed bugs but we put ourselves at risk all the time.
I seldom write a review but, in this case, I felt it appropriate to WARN you.
The front desk will tell you one thing by phone, six hours before you check in, but deny any knowledge of the subject upon arrival.
I never authorized any transaction!!
Stayed here for one night on 10/21/17. Booked solely off the pictures online, as we needed an inexpensive room for one night (were attending a wedding in Prescott). Obviously newly renovated, but cheaply. Pretty much just new paint, new carpet and cheap bedding. For the cheap price the room was, it wasn't bad. The beds were super comfortable and that's about all we enjoyed (tho the comforter had a huge tear in it). Our cellphone chargers didn't work in the outlets, only on the extension cord that was in the room. Our shower had a weird leak that had mold coming out of it. Wasn't the cleanest room, but it was fine for the 12 hours we were there. Debatable if we'd stay there again.
Called to reserve a room told the girl on the phone I would pay cash when I got there, she said they don't accept cash. I told them forget it and went to the Apache motel in Prescott . (Great experience at the Apache! Very clean newly renovated)
Save yourself the aggravation and book elsewhere. Please.
Greentree Inn Of Prescott Valley is a US Lodging based in Prescott Valley, Arizona. Greentree Inn Of Prescott Valley is located at 7875 East State Route 69, Prescott Valley, AZ 86314, USA.
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