My only experience with Washington Federal has been trying to acquire a construction loan through them, and that experience was absolutely abysmal. We went through the credit check process, which took ridiculously long (there were times when the general manager promised to give us a call with an update by the end of the day, and we were lucky to hear back by the end of the week), and after pestering them for 3-4 months, finally got denied. We were told to reapply the following month, and that we would almost certainly be approved. The next month we reapplied, went through the whole process again, took another few months of dealing with their general manager's horrible communication and customer service skills, only to be denied again for an issue they knew about since the first time we applied.
We then went to One AZ credit union, applied and were approved within a two week time period, and received a loan within a month. Stay away from Washington Federal.
Washington Federal is a US Bank based in Prescott Valley, Arizona. Washington Federal is located at 5980 E 2nd St, Prescott Valley, AZ 86314, USA.
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