30 min wait. Tried to overcharge me for my package after "measuring" it by $20. No wonder USPS is going under
I’ve been to many usps offices in the past. While customer service isn’t always the greatest most are efficient and pleasant. This one however must go out of their way to hire and train rude and disrespectful people. Instead of making things easy for the customer, they are more concerned with reciting rules and making the overall experience difficult. Go to any usps office nearby rather than this one.
One star only because I can't give zero. The website says they accept General Delivery mail. I called 1-800ASK-USPS and they say this post office accepts General Delivery mail. So I have a package from South Dakota sent here. The tracking number shows it was DELIVERED here. I go to the Post Office and they inform me that they don't accept General Delivery and no idea where my mail would be since it never comes to their office. Despite the tracking number saying it was delivered there. Then after some talk in the back they tell me maybe it was rerouted to the one on Goodwin. Or maybe Prescott. Or maybe Dewey. Or maybe Returned to Sender. They just don't know. And then they wonder why they're in so much trouble financially. Because the service sucks!! If I had sent it UPS I would have probably paid $2 more but it would actually go where I sent it, without me having to stand in line for 30 minutes just to get a bunch of BS and no package.
Business owner and frequent customer: "Postal staff is always helpful, friendly, and efficient."
I got in and back out the door in 10 min's
United States Postal Service is a US Post Office based in Prescott Valley, Arizona. United States Postal Service is located at 8307 AZ-69 #1, Prescott Valley, AZ 86314, USA.
Please contact with United States Postal Service using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find United States Postal Service opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.