My husband and I have wanted a hot tub for such a long time and decided we would go visit Arizona Hot Tub to check it out. Our experience was outstanding and led us to purchasing the tub of our dreams. Scott showed us every detail of every hot tub to make sure we made the best decision for our family. We are a family of 5 and took all 3 littles in with us and everybody made the kids feel right at home and we left not only with a beautiful tub purchase, but also with 2 backpack full of rubber duckies, stuffed animals and tons of other fun stuff for the kids. When they came to deliver the tub, all the crew went over EVERYTHING, top to bottom and in between to make sure we felt as comfortable as possible since we were first time hot tub owners. We were even able to enjoy it that night, kiddos and all!! The owners checked to make sure we were happy and have been nothing but amazing with every single little question we have. If I could give more than 5 stars, I would!!
Arizona Hot Tub Company provides the Best Customer Service possible. Each person working here contributes to this excellent service. I have purchased two hot tubs from AZ Hot Tub Company and would not consider going anywhere else!
Purchased a new SPA this hear. Top notch customer service in all aspects. Worked with Nick and he did not try to oversell us which I appreciated. Service after the purchase is still great. Checking in and making sure we are satisfied. Family owned makes all the difference. Definitely recommend.
Arizona Hot Tub Company is absolutely one of the best companies we have ever done business with. Their service is quick; the staff is super friendly and competent; and they always make you feel welcome and valued. Plus we love our hot tub! We also got a doctor's prescription for the hot tub which gave us a tax deduction. Potential customers with back problems might not know that is possible. There is another feature of the company that is great,and that is the chance to come into a private room and actually try out a number of different models of hot tubs. We were able to choose the exactly right model for us. Arizona Hot Tubs is definitely a five star company.
I own a 2011 Caldera Spa and needed a replacement part (valve) that was discontinued on my model year spa. After contacting several dealers in Salt Lake City where I live, my only option was to re-plumb the valve in my spa for the new updated part. I had a feeling that somewhere , somehow I would be able to find this discontinued part on some dealer's shelve in another state. I felt the local dealers were not interested in helping me out and didn't offer any other solutions. I decided to google Caldera dealers in Arizona and i was so lucky and fortunate to have found Arizona Hot Tub Company. I explained my situation over the phone and Helena took immediate action. She felt that it was worth a try to call the manufacturer and see if they had access to this discontinued part. She didn't have to do this and I was amazed at her willingness to go the extra mile. Within 24 hrs she called me back to let me know her contacts at the manufacture had found the part i needed and were willing to ship it directly to me! I realized the Helena is the owner of the dealer and also realized quickly why they are receiving such great reviews on google. Wish we had a dealer with service like this in Salt Lake City. They deserve more than 5 stars. Thank you!
Arizona Hot Tub Company is a US Spa based in Prescott Valley, Arizona. Arizona Hot Tub Company is located at 6947 E 1st St A, Prescott Valley, AZ 86314, USA.
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